In response to a central question on “consular services”, during the session devoted to oral questions at the House of Advisors, Bourita stressed the efforts of the Ministry for the digitization of various consular services, so as to ease the workload of the consulates, noting, in particular, the platform “consulat.ma” and the consular guide developed in 7 languages with all the necessary information on documents that could be of interest to Moroccans.
He also emphasized the resolution of the problem relating to birth certificates, adding that this is a “huge ongoing project” through the digitization of nearly 1.3 million copies of birth certificates.
Bourita also said that the “e-Timbre” was tested last week, noting that this initiative, the result of cooperation with the Ministry of Finance, has involved five countries, “and will be generalized because it facilitates the payment process”.
In this sense, the Minister recalled that digital measures have been adopted before, and concern the online booking of appointments in Europe and North America, in addition to call centers operating for 5 years receiving between 25,000 and 30,000 requests per day to inform Moroccans.
As for visas, Bourita said that since last January, “70,000 visas have been granted,” which has greatly reduced the pressure on consulates.
Digitization completes the mechanim set up today with the opening of 57 consulates, in addition to the upcoming reopening of consular offices in Tripoli and Benghazi in Libya, he added.
The network of the Moroccan community in its consular component benefits from the special interest granted by His Majesty King Mohammed VI, he noted, stressing that the “High Royal Instructions are clear” and aim to ensure services to the height and on several levels for the benefit of the Moroccan community.
