The Foundation, which contributes to this operation with all the national stakeholders, has activated the global reception system in Morocco, France, Italy and Spain in twenty-four (24) assistance and support sites for members of the community, says a press release by the Foundation. These sites will remain operational for the entire period of the operation – three and a half (3.5) months during the arrival and return phases.
Eighteen (18) reception areas are operational in Morocco. They are located in the ports of Tanger Med, Tanger Ville, Al Hoceima and Nador and in the airports of Casablanca Mohammed V, Rabat – Salé, Oujda Angad, Nador, Agadir Al Massira, Fès Saïss, Marrakech Menara and Tangier Ibn Battouta. In addition, there are sites at the border posts of Bab Sebta and Mellilia, as well as rest areas of the Mediterranean, Jebha, Tazaghine and Smir M’Diq.
Abroad, six (6) Marhaba spaces are located at the European ports of Genoa (Italy), Sète and Marseille (France), Motril, Almeria and Algeciras (Spain).
The usual social and medical assistance services are reinforced by the presence of social workers on board the long-haul vessels that were set up during the 2021 edition of the operation. They will remain operational at the level of the Marhaba reception sites deployed by the Foundation in Morocco and abroad.
A workforce of nearly one thousand four hundred (1,400) people including Foundation teams, social workers, doctors, paramedical staff and volunteers, are mobilized to listen to Moroccans residing abroad, assist them and provide them with the necessary support and assistance.
The Marhaba Call Service, managed by the Central Coordination Office (BCC – daily operation monitoring unit) will be available 7 days a week and 24 hours a day for the duration of the operation. The Call Service is accessible directly from Morocco at the toll-free number 080 000 23 23 and 08086 907 93 (an additional number put in place this year).
It is also operational at the following telephone numbers from overseas : the numbers 00 212 537 20 5566 / 00 212 537 20 6666, the number 00 39 340 685 93 85 (Genoa, Italy), the numbers 00 33 601 351 071 (Marseille) and 00 33 619 594 359 (Sète) for France, and the numbers 00 34 631 243 474 (Motril), 00 34 612 428 784 (Almeria) and 00 34 612 586 780 (Algeciras) for Spain.
